Headsets
Headsets cover the personal end of conferencing: the device an individual wears at a desk, in a contact centre, or in an open-plan office where a speakerphone would disturb everyone nearby. They are also what a shared training PC or a hot desk needs when several people use it through the day.
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The choices are practical ones. Wired USB units are simpler to deploy and never need charging, which suits fixed desks and shared machines, while wireless models suit staff who move between rooms. Single-ear designs keep the wearer aware of the room, which matters at a service counter or in a control room, and dual-ear models help in a noisy open office. Then consider how the microphone handles background noise, whether the headset is certified for the platform your organisation runs, and how it will be maintained over a multi-year deployment — inline call control and replaceable ear cushions both count here.
Headsets in this category are listed under Logitech.
For a quotation, tell the sales desk the quantity, whether users are fixed at a desk or moving between rooms, wired or wireless, and the conferencing or telephony platform in use.